Please send your latest resume to ting.zhu@essexlg.com if you are interested.

Position: IT Intern
Responsibilities:
- Ensure outstanding technical service to all external and internal staffs;
- Help oversee requests, incidents and problems, and determine root cause of issues and communicate appropriately to internal and external users;
- Deliver hardware and software support, including the installation of new software and updates when required;
- Assist in managing the relationship of all IT suppliers, vendors, consultants, and other experts
- Support In-house Service System, PBX & Network systems;
- Create and maintain documentation for all implemented networks;
- Update IT inventory records;
- Perform other duties assigned by the Department Lead
- Basic troubleshooting across different platforms (MacOS, Windows, iOS, Android)

Requirements:
Must be available and willing to commit at least six (6) months initially for an internship.
Undergraduate/Graduated in CS, EE, CSE or IT related discipline;
　　Basic networking knowledge
Proficiency in computer applications:
- Microsoft Excel – Manipulation of data; transferring data; development of charts and tables
- Microsoft Word – Entering and formatting text; inserting charts, tables, and other visuals
- Microsoft PowerPoint – Creating and editing slides; inserting text, charts, tables, and visuals
- Conducting research via internet
Ability to prioritize tasks and efficiently manage time
Strong oral and written communications skills
Ability to respond effectively to IT related queries.
Ability to work independently, takes initiative, prioritize multi-tasks and meet deadlines.
Good record-keeping skills
Ability to establish effective working relationships within the department, Office and Firm, and with clients, vendors and others outside the Firm;

About Essex Lake Group LLC

With global headquarters in New York, U.S.A. and operations in India, Canada, China and the United Kingdom, Essex Lake Group LLC (“Essex”) delivers transformative profit enhancing solutions, anchored on insights from Big Data, Advanced Analytics and its extensive executive and industry experience. Essex’ customized battle-tested solutions deliver a measurable positive impact within 6 to 18 months. Essex solutions have created substantial profit increases for clients in the areas of revenue growth, cost reduction, consumer and enterprise risk management regulatory compliance. Every Essex solution is customized for the client and the specific problem or opportunity. Essex has proven success and specific experience in the Financial Services, Retail Banking, Telecommunications, Insurance, Healthcare and Media & Entertainment industries, as well as others.

Essex delivers visibility in complex businesses to help clients make sound business decisions and its experienced industry experts work with clients through full implementation of its solutions to ensure the organization receives all the benefits from its solutions and methodologies. Further information on the company can be found on its website: www.essexlg.com